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Thread: Flash video freezes in fullscreen, sound continues

  1. #1
    Join Date
    Sep 2009
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    Bristol, England
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    Ubuntu 11.04 Natty Narwhal

    Flash video freezes in fullscreen, sound continues

    Have just upgraded to 10.10 using update manager, using firefox playing flash videos works fine untill i try to watch in fullscreen where the video freezes every few minutes although the sound keeps playing.

    toshiba satellite laptop using Intel, GMA 4500MHD

    Anything anyone can suggest to solve this would be appreciated, really don't won't to have to re-install 10.04 if i can avoid it

    many thanks
    To believe your own thought, to believe that what is true for you in your private heart is true for all men, -that is genius. Speak your latent conviction, and it shall be the universal sense.
    -R.W.Emerson

  2. #2
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    Ubuntu Development Release

    Re: Flash video freezes in fullscreen, sound continues

    Same problem here. It also happens when the matrix screensaver is on for a bit. Any gotta fix.

    It has become so annoying I'm on windows right now! PLEASE SAVE ME!

    Custom PC with 2X gtx 460 in sli, i5-760, p7p55d-evo mb

  3. #3
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    Re: Flash video freezes in fullscreen, sound continues

    Quote Originally Posted by Dans564 View Post
    Same problem here. It also happens when the matrix screensaver is on for a bit. Any gotta fix.

    It has become so annoying I'm on windows right now! PLEASE SAVE ME!

    Custom PC with 2X gtx 460 in sli, i5-760, p7p55d-evo mb
    oh yea im in 10.10 as well

  4. #4
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    Ubuntu Studio 12.04 Precise Pangolin

    Re: Flash video freezes in fullscreen, sound continues


  5. #5
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    Re: Flash video freezes in fullscreen, sound continues

    thanks for the suggestion, although I don't believe that the screen saver uses flash. It might be two different problems, but they look awfully similar. To me they seem to be the same problem, just two different instances. I have a feeling it has something to do with the X-server.

  6. #6
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    Re: Flash video freezes in fullscreen, sound continues

    Quote Originally Posted by Dans564 View Post
    thanks for the suggestion, although I don't believe that the screen saver uses flash. It might be two different problems, but they look awfully similar. To me they seem to be the same problem, just two different instances. I have a feeling it has something to do with the X-server.
    Do you have the latest driver for your video card?

  7. #7
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    Re: Flash video freezes in fullscreen, sound continues

    yea i had the newest one from the repos. I just did a fresh install. it seems to have fixed it. thanks for the help anyways.
    I was remembering the problems seemed to have started when i installed KDE onto Ubuntu. :/ don't know what that means, but its interesting.

  8. #8
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    Re: Flash video freezes in fullscreen, sound continues

    I am having thes same problem on a clean install. I have the same hardware, and been looking for a fix. I have used ubuntu many times, but I always go back to windows for small error like this that I have no idea how to fix. I just want to get it working right so I can stay.

  9. #9
    Join Date
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    Re: Flash video freezes in fullscreen, sound continues

    Quote Originally Posted by DrDmoney View Post
    I am having thes same problem on a clean install. I have the same hardware, and been looking for a fix. I have used ubuntu many times, but I always go back to windows for small error like this that I have no idea how to fix. I just want to get it working right so I can stay.
    Please provide the output of the following commands and instructions. This will make sure I will have a good understanding of your Firefox and Flash installations, so I don't need to guess what might be happening to your system:

    1 - Flash Version

    Type about:config in Firefox address bar, then type plugin.expose_full_path in the filter, then double-click the same item in the results to make it true. Then type about:plugins in the address bar, find Shockwave Flash, copy the corresponding Path and Version and paste here. it should look lie the image below:



    2 - Firefox version and architecture

    To find Firefox version and architecture, click "Help >> About Mozilla Firefox" in the menu. The info will be located at the bottom of the info dialog (you need to resize the window to see it):




    3 - System Info

    Execute the following commands then copy the generated file, named firefox-report.txt from your Desktop and upload it here or paste the contents.

    To execute those commands, select the entire content below, then go to "Applications >> Accessories >> Terminal" and click the terminal with the middle-mouse button.

    Code:
    echo 'Ubuntu Architecture' > ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    uname -a >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Ubuntu Version' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    cat /etc/lsb-release >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Firefox Packages' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    dpkg --get-selections | grep 'firefox*' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Firefox binaries' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    which firefox >> ~/Desktop/firefox-report.txt
    file /usr/bin/firefox >> ~/Desktop/firefox-report.txt
    file /usr/local/bin/firefox >> ~/Desktop/firefox-report.txt
    file /opt/firefox/firefox >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Firefox divertion' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    file /usr/bin/firefox.ubuntu >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Sources' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    ls /etc/apt/sources.list.d >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Flash packages' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    dpkg --get-selections | grep 'flash*' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Plugin locations' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    locate libflashplayer.so  >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    locate flashplugin-alternative.so  >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Flash symlinks' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    file /usr/lib/firefox-addons/plugins/libflashplayer.so  >> ~/Desktop/firefox-report.txt
    file /usr/lib/mozilla/plugins/flashplugin-alternative.so  >> ~/Desktop/firefox-report.txt
    file /etc/alternatives/mozilla-flashplugin  >> ~/Desktop/firefox-report.txt
    file /var/lib/flashplugin-installer/npwrapper.libflashplayer.so  >> ~/Desktop/firefox-report.txt
    firefox ~/Desktop/firefox-report.txt

  10. #10
    Join Date
    Jun 2009
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    Re: Flash video freezes in fullscreen, sound continues

    Shockwave Flash 10.1 r85

    Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2.10) Gecko/20100922 Ubuntu/10.10 (maverick) Firefox/3.6.10

    Code:
    Ubuntu Architecture
    
    Linux mooney-TM 2.6.35-22-generic-pae #33-Ubuntu SMP Sun Sep 19 22:14:14 UTC 2010 i686 GNU/Linux
    
    Ubuntu Version
    
    DISTRIB_ID=Ubuntu
    DISTRIB_RELEASE=10.10
    DISTRIB_CODENAME=maverick
    DISTRIB_DESCRIPTION="Ubuntu 10.10"
    
    Firefox Packages
    
    firefox                        install
    firefox-branding                install
    firefox-gnome-support                install
    
    Firefox binaries
    
    /usr/bin/firefox
    /usr/bin/firefox: symbolic link to `../lib/firefox-3.6.10/firefox.sh'
    /usr/local/bin/firefox: ERROR: cannot open `/usr/local/bin/firefox' (No such file or directory)
    /opt/firefox/firefox: ERROR: cannot open `/opt/firefox/firefox' (No such file or directory)
    
    Firefox divertion
    
    /usr/bin/firefox.ubuntu: ERROR: cannot open `/usr/bin/firefox.ubuntu' (No such file or directory)
    
    Sources
    
    
    Flash packages
    
    flashplugin-installer                install
    
    Plugin locations
    
    
    
    Flash symlinks
    
    /usr/lib/firefox-addons/plugins/libflashplayer.so: ERROR: cannot open `/usr/lib/firefox-addons/plugins/libflashplayer.so' (No such file or directory)
    /usr/lib/mozilla/plugins/flashplugin-alternative.so: symbolic link to `/etc/alternatives/mozilla-flashplugin'
    /etc/alternatives/mozilla-flashplugin: symbolic link to `/usr/lib/flashplugin-installer/libflashplayer.so'
    /var/lib/flashplugin-installer/npwrapper.libflashplayer.so: ERROR: cannot open `/var/lib/flashplugin-installer/npwrapper.libflashplayer.so' (No such file or directory)
    I have done a fresh install again and didn't install any other software, to eliminate other variables. Could this be a driver issue with my graphics card?

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