Error: unable to enumerate USB device on port 1

[AcidRain0]

Hi, I am having trouble with my WD my home external hdd. I have been using it on ubuntu for about a month, then all of a sudden it doesn't work anymore as soon as I plug it in. When I plug it in, the hdd turns on, and dmesg will say this over and over, sometimes for 10 mins straight...

[ 600.209066] usb 1-1: new high speed USB device using ehci_hcd and address 29
[ 600.264462] hub 1-0:1.0: unable to enumerate USB device on port 1
[ 600.453366] hub 1-0:1.0: unable to enumerate USB device on port 1
[ 600.641350] hub 1-0:1.0: unable to enumerate USB device on port 1
[ 600.828449] hub 1-0:1.0: unable to enumerate USB device on port 1
[ 601.016974] hub 1-0:1.0: unable to enumerate USB device on port 1
[ 601.277215] usb 3-1: new full speed USB device using uhci_hcd and address 2


but eventually it will work and detect the hdd. I have tried multiple cords, and all of my ports, nothing works. I have also reinstalled ubuntu, and it does it when loading from ubuntu cd. But I have loaded up gentoo a few times from cd, and it has not done it. Does anyone know what is wrong?

[AcidRain0]

bump

[muglikar]

Hello brother,
I have turned to Linux hoping it will solve my problem that my hard drive which is receiving a msg regarding my USB Hard Disk "This device cannot start. (Code 10)"

I have chosen Ubuntu due to recoomendation by a frnd and his advocacy that Ubuntu has huge support and that he has not faced any prob whatsoever whne he used Ubuntu.

I think the problem is because I reinstallled XP sp2, which in turn I did because the HD was running well on my Dell Laptop but its not working on my Desktop...

Another prob is that scrolling on my desktop CRT monitor has suddenly become discrete after I reinstalled XP sp2...

I cant change my Monitor's refresh rate...Earlier I could change it from 60 Hz to 85Hz...

DO U THINK UBUNTU WILL SOLVE THESE PROBLEMS FOR ME?

[d4rthpimp]

@AcidRain0

I am having this problem too with my external USB 2.0 hard drives on a new Dell T300.

Dell product sheet for T300 claims all USB ports are 2.0, but only front ports are identified as 2.0 capable and the rear ports are identified as 1.1, which is untenable for any backup capabilities.

lsusb:
Bus 001 Device 004: ID 04b4:6560 Cypress Semiconductor Corp. CY7C65640 USB-2.0 "TetraHub"
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 003: ID 413c:2005 Dell Computer Corp. RT7D50 Keyboard
Bus 004 Device 002: ID 413c:3010 Dell Computer Corp. Optical Wheel Mouse
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

I am running 9.10 and have tried slipping usb_storage into /etc/modules per a bug report I found on launchpad to no luck.

I was actually able to get this device mounted at one time by plugging and replugging it, over and over. It's not a solution by any means. I have also tried swapping cables and all, USB drive mounts fine on other platforms/machines.

dmesg snipit:
[ 28.820491] usb 1-7.2: new high speed USB device using ehci_hcd and address 9
[ 28.900113] usb 1-7.2: device descriptor read/64, error -71
[ 29.090119] usb 1-7.2: device descriptor read/64, error -71
[ 29.280115] usb 1-7.2: new high speed USB device using ehci_hcd and address 10
[ 29.360115] usb 1-7.2: device descriptor read/64, error -71
[ 29.550114] usb 1-7.2: device descriptor read/64, error -71
[ 29.741368] usb 1-7.2: new high speed USB device using ehci_hcd and address 11
[ 30.160031] usb 1-7.2: device not accepting address 11, error -71
[ 30.240120] usb 1-7.2: new high speed USB device using ehci_hcd and address 12
[ 30.660021] usb 1-7.2: device not accepting address 12, error -71
[ 30.660128] hub 1-7:1.0: unable to enumerate USB device on port 2

[davidcemin]

Hi,
Does anyone have already solved this bug?

[nidelius]

Anyone looked more into this I'm geeting the same error

[IcarusR]

Have you tried external power, or at least using second usb port for power ??

[nidelius]

I have indeed, although I'm beginning to suspect there is a hardware faliure involved. The harddrive doesn't work in windows XP or Windows 7 either.

[Spooky257]

unable to enumerate USB device on port 1

is the same error I'm getting on my front usb ports and I know it's not a hardware issue since they worked fine earlier. I have 2 partitions, one is running Ubuntu 9.04 and the other is running Mint 8. Same problem on both sides.

[insainb@ssist]

I have the same problem. Harddrive definitely works (tried it on my friend's laptop running Windows XP). Tried different USB port, different USB cable all with the same problem. I have ntfs-3g installed, my other NTFS formatted harddrive works fine.

# dmesg | tail
[ 4088.476361] hub 1-0:1.0: unable to enumerate USB device on port 3
[ 4088.664368] hub 1-0:1.0: unable to enumerate USB device on port 3
[ 4088.852362] hub 1-0:1.0: unable to enumerate USB device on port 3
[ 4089.040354] hub 1-0:1.0: unable to enumerate USB device on port 3

can't even try mounting it, doesn't show up in fdisk -l

Anyone find a solution? If I find something that works I'll post it.