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Thread: The stream is encrypted and decryption is not supported

  1. #1
    Join Date
    Jul 2009
    Beans
    3

    The stream is encrypted and decryption is not supported

    Hello, I am brand new to ubuntu, and have searched the forum for answers, but nothing relates to my problem.
    I subscribe to SAFC TV, http://www.safc.premiumtv.co.uk/page...,10281,00.html. when I first go on the web page the video and sound play OK, but when I sign in and attempt to play anything I only get the error message The stream is encrypted and decryption is not supported.
    I have tried installing all the files that have been mentioned in the forums but no joy. i wonder if it could have something to do with security certificates, if I try to play under windows there is no problem.
    I would welcome any help.

    thanks

    ggcraggs

  2. #2
    Join Date
    Jul 2009
    Beans
    3

    Re: The stream is encrypted and decryption is not supported

    can anyone offer any advice please

  3. #3
    Join Date
    Oct 2005
    Location
    Manchester UK
    Beans
    9
    Distro
    Ubuntu 10.04 Lucid Lynx

    Re: The stream is encrypted and decryption is not supported

    Looking at the link you provided the video is in wmv format. The unencrypted "teaser" plays but the subscription service will use DRM protected Windows Media format which is not supported in Linux.

  4. #4
    Join Date
    Jul 2007
    Location
    Connecticut USA
    Beans
    1,865
    Distro
    Ubuntu 9.10 Karmic Koala

    Re: The stream is encrypted and decryption is not supported

    Install windows in virtualbox.

  5. #5
    Join Date
    Jul 2009
    Beans
    3

    Re: The stream is encrypted and decryption is not supported

    Sorted
    i installed linuxmint, gloria, and installed firefox 3.5 shiretoko and it worked first time, nothing else to update.
    Thanks for your help and i hope this might help some one else.

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